Live Chat Software
January 28 - 30, 2019
Andaz Wall Street, New York, NY

Stuart Jordan


Director, Business Delivery Services
Argo Group


3:15 PM REALITY CHECK: BOTS ON A 24/7 SCHEDULE? IS IT REALLY NECESSARY OR EVEN FEASIBLE?

There has been a popular misconception amongst the mainstream business community since bots were first introduced and is still believed by many that “bots can work 24/7” and do not require time of. If you’ve been working with these technologies, you are likely aware that this is not the case.  Bots do need time off and most of the processes you might hand over to a bot do not require a 24/7 bot, or perhaps even a full-time bot.

In this session, we will discuss:
  • After you determine which processes you would like your bots to handle, how do you decide upon their overall work schedules on a project and time management basis?
  • Cost scenarios of bots working on projects on a seasonal or set time each day, week, or month and how to develop that forward schedule with your bot workforce so to ensure maximum productivity and ROI


Check out the incredible speaker line-up to see who will be joining Stuart.

Download The Latest Agenda