Assistant Vice President, Finance Automation Lead
Zurich North America
9:15 AM PANEL DISCUSSION: Developing & Managing Change Management Initiatives that Ensure IA Program Success
It does not matter if your intelligent automation programs are in a launch or more mature stage, the new technologies being deployed can lead to a dramatic shift in culture and processes that may cause red alert chaos for your employees.
Without obtaining the trust of the parties concerned and having a clear change management strategy in place, your BFSI organization will not be able to move forward with its IA plans successfully.
This session will discuss:
§ Working with reluctant IT departments
§ Establishing strategic partnerships between various departments, employees, and stakeholders
§ Building an effective internal communication strategy to avoid miscommunications regarding objective and impact of IA on your organization
§ How to revamp your organization processes to be in line with your IA programs