Robotic Process Automation in Shared Services: Hype or Reality? (Captive/Hybrid excluding BPO)
Is RPA really living up to its hype? SSON Analytics reviewed responses from over 130 SSC practitioners to discover the truth & myth of RPA. It is worth noting that as a result of this research, the two key findings are:
- RPA has the potential to automate many more processes than expected by non-RPA SSCs.
- The actual benefits of RPA surpass what most non-RPA respondents expect.
If you would like to receive a copy via email, email firstname.lastname@example.org
Please note: That all fields marked with an asterisk (*) are required.