Recorded at Intelligent Automation in Chicago, Kelly Switt joins us as a native Chicagoan who was always a bit of an activist. She’s been told that her nickname is Mako Shark due to the fact that she’s always moving. Kelly was running the six sigma lean group for Citi of course consistently looking at how to improve operations. She had done some automation work at both Bank of America and HSBC and she's spent the past 4 years selling automation as a concept internally. The team began by focusing on data quality and analytics in order to drive more process improvement. That gave the team runway for management to have buy in. And finally last year, with no stones left unturned, Kelly and the team dove in on true intelligent automation. If you would like to receive a copy via email, email firstname.lastname@example.org
Hyped up in the headlines, robotics has driven both fear and anticipation through shared services organizations over the past two years. Why is now the moment to pay attention? If you would like to receive a copy via email, email email@example.com
Exclusive on-site Interview with Adrienne Peseller, Change Management Leader, RPA CoE at Prudential. If you would like to receive a copy via email, email firstname.lastname@example.org
Check out our exclusive video interview with IA leaders from American Express. Inside the article you will find:
- Keys to success when it comes to the implementation of intelligent automation at American Express
- Their next step for developing their IA or RPA program
- Advice they would give to those also developing their IA program
- And more...
If you would like to receive a copy of the video via email, please send an email to email@example.com
Banking, financial services and insurance
in the age of artificial intelligence. Learn more from Megan Wright about Banking with Artificial Intelligence, customer satisfaction and experience, fraud and risk mitigation, improved efficiency and cost savings, and AI issues and risks. Join us at this year's Intelligent Automation for Banking, Financial Services, and Insurance Event running January 29-31, 2019 in New York, NY. Email firstname.lastname@example.org for additional information or to register.