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January 29 - 31, 2019
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Learn more about Intelligent Automation for BFSI

Learn more about what you can expect at Intelligent Automation BFSI and get a closer look at how to incorporate the latest technology into the finance and insurance industry.If you prefer to receive a copy via email contact

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Agenda - Intelligent Automation BFSI 2018

Learn more about what you can expect at Intelligent Automation BFSI and get a closer look at how to incorporate the latest technology into the finance and insurance industry.If you prefer to receive a copy via email contact

Fast Track Your Attendance

Join us at Intelligent Automation for BFSI

Want to be part of Intelligent Automation for BFSI? Access our registration form and send it back to to save your spot at the event taking place this January!

Anticipated Attendee Snapshot: Intelligent Automation Banking, Financial Services and Insurance

Interested in learning more about who you can expect to meet at Intelligent Automation BFSI taking place January 29 - 30, 2018 in New York, NY? Then check our Anticipated Attendee list to get a better feel for who's attended our IA events in the past and who you can...

Convince Your Boss Letter - Intelligent Automation BFSI

Need help building a business case to attend Intelligent Automation Banking, Financial Services and Insurance this January 29 - 30, 2018 in New York, NY? Then download our customizable "Dear Boss Letter" to get a jump start on securing approval to attend. If you would like to receive a copy...

Registration Packet: Intelligent Automation for BFSI

Justify your attendance to Intelligent Automation BFSI with our Registration Packet; a one-stop-shop for our:Dear Boss LetterAttendee SnapshotRegistration FormCan't download our reg packet? Then contact us here for a copy:

Featured Content

RPA and AI in the finance industry: An analysis

The AI & Intelligent Automation Network put together a thorough analysis of what the IA landscape in the finance industry will look like. If you would like to receive a copy via email, email

AI Network Podcast with Kelly Switt, ‎Senior Vice President, Reengineering Director, ‎Citi

Recorded at Intelligent Automation in Chicago, Kelly Switt joins us as a native Chicagoan who was always a bit of an activist. She’s been told that her nickname is Mako Shark due to the fact that she’s always moving. Kelly was running the six sigma lean group for Citi of...

Why Does Intelligent Automation Matter?

Hyped up in the headlines, robotics has driven both fear and anticipation through shared services organizations over the past two years. Why is now the moment to pay attention? If you would like to receive a copy via email, email

Interview with RPA CoE Change Management Leader at Prudential

Exclusive on-site Interview with Adrienne Peseller, Change Management Leader, RPA CoE at Prudential. If you would like to receive a copy via email, email

IA in BFSI Facts and Figures At-A-Glance

In anticipation of the 2018 Intelligent Automation BFSI, we gathered a sampling of our most compelling AI and RPA statistics into this one infographic. In addition to offering you a preview of our longer, more comprehensive benchmarking reports and whitepapers, this short, industry overview provides a glimpse into what you...

Intelligent Automation Insights with American Express

Check out our exclusive video interview with IA leaders from American Express. Inside the article you will find:Keys to success when it comes to the implementation of intelligent automation at American ExpressTheir next step for developing their IA or RPA programAdvice they would give to those also developing their IA...


Intelligent Automation Adoption in US Business Services 2017

This report provides a snapshot of Intelligent Automation (IA) adoption based on 214 recorded cases of IA pilots and implementations in the United States as listed in the Intelligent Automation Universe (IAU). The IAU is an interactive data tool developed by SSON Analytics which contains real-time data on the global...

Embracing Intelligent Automation: The EY Global Story

Just over a year ago, Ernst & Young took the first steps in our automation journey, with three proof of concepts, and today we have over 500 internal processes automated that help improve customer experience, quality of services and efficiency. The initiative was sponsored by EY Global leadership, and led...

Robotic Process Automation in Shared Services: Hype or Reality? (Captive/Hybrid excluding BPO)

Is RPA really living up to its hype? SSON Analytics reviewed responses from over 130 SSC practitioners to discover the truth & myth of RPA. It is worth noting that as a result of this research, the two key findings are:RPA has the potential to automate many more processes than...

5 Ways to Leverage RPA Regardless of Company Size

You’d be hard-pressed to find someone who hasn’t heard of RPA in shared services these days. But what is RPA? And do you need to be one of the ‘big guys’ to assess its value for your operations? If you would like to receive a copy via email, email

Robotic Process Automation for Shared Services

Pat Geary, Chief Marketing Officer at Blue Prism, presents on understanding what a genuine enterprise deployment of RPA looks like, how enterprise software is assessed by IT, Enterprise Architects and why it’s so important for them to assess your RPA technology and operating model, how to identify true enterprise capabilities...

BNY Mellon’s Innovative & Cutting-Edge RPA Approach

Jon Theuerkauf is the Managing Director, Head of Performance Excellence, Robotic Process Automation & COE Program Head at BNY Mellon. In our chat with Jon, he discussed:The approach he has taken at BNY Mellon with RPA and the results this has producedSteps in developing a fast & furious (yet sound...

IA Best Practice – The Story So Far

Critical success factors & key tips for implementing robotic process automation (RPA) by Rachael Stormonth, Executive Vice President, NELSONHALL. If you would like to receive a copy via email, email

The Robots Are Coming!

The march of technology is inexorable, which is why we launched the Robotic Process Automation Summit in the first place. If you still need proof that RPA will soon become the new normal, look no further. If you would like to receive a copy via email, email

The Future Of Robotic Process Automation and Artificial Intelligence in BFSI: Benchmarking Report

Robotic process automation (RPA) and artificial intelligence (AI) are being leveraged by banking, insurance and financial institutions to provide a key competitive advantage. Transformation in back office operations and effortless customer interactions at the front end is now what is considered the new normal. Are you laser focused on scaling up RPA and...

Interview with Jordane Elmassian from MasterCard

Interview with Jordane Elmassian, Senior Business Leader from MasterCard, regarding the company's implementation of RPA, including some of the benefits and hesitations associated. If you would like to receive a copy via email, email

RPA and AI in Banking and Finance: A Five Year Prediction

BBVA, the 2nd largest bank in Spain has proven to be an innovative bank quick to embrace new technologies. Their most recent project is a global deployment of a new platform for internal and external developers. In this interview, Pedro Suja, head of artificial intelligence technologies BBVA & expert speaker...

Intelligent Automation Change Management Checklist

When disruptive technologies such as RPA, Intelligent Automation and cognitive technologies are first introduced, it’s not uncommon for those spearheading such initiatives to encounter unprecedented levels of fear, confusion and resistance to change across all levels of the organization. With this in mind, we spoke to a handful of our...

IA and the Future of Work: Interview with Steven J. Randich, EVP and CIO at FINRA

Meet last year's keynote! We recently sat down with 2017 Intelligent Automation New Orleans Summit Keynote Speaker Steven J. Randich, EVP and CIO, FINRA to discuss his thoughts on the Intelligent Automation revolution. Key topics discussed include:Why now is the time to invest in IABusting common myths and misconceptions about...

Conversational AI is Ready for Prime Time

Take a look at this great article courtesy of our proud sponsor, ISG. Check out the article put together by the Director and Principal Analyst at ISG, Stanton Jones to learn about the advancement of chatbots and virtual agents.